Terms of service

Terms of Service

Effective Date: September 2025
Last Updated: September 2025

OVERVIEW

This website is operated by Cangzhou Kangyi'an E-commerce Co., Ltd.

Nativezi is a store brand operated by Cangzhou Kangyi'an E-commerce Co., Ltd.

Throughout the site, the terms “we”, “us”, and “our” refer to Cangzhou Kangyi'an E-commerce Co., Ltd., the legal entity responsible for operating the Nativezi online store, providing products, managing services, and supporting customers.

Cangzhou Kangyi'an E-commerce Co., Ltd. provides this website, including all information, products, tools, and services available through this site, subject to your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing products from us, you engage in our services and agree to be bound by these Terms of Service (“Terms”), including additional terms and policies referenced herein.

Please read these Terms carefully before accessing or using our website. By accessing any part of this website, you agree to be bound by these Terms. If you do not agree with these Terms, you should not access the website or use our services.

Company Information

Legal Entity:
Cangzhou Kangyi'an E-commerce Co., Ltd.

Brand:
Nativezi

Registered Address:
Apartment 202, Unit 2, Building 4, Xiguan Xincun Residential Area, Jiahe Town, Botou City, Cangzhou City, Hebei Province

Registration Number:
91130981MAEX29YJXB

Established Date:
September 12, 2025

Contact Email:
support@nativezi.com

Phone:
+86 15272013979

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms, you confirm that you are at least the age of majority in your place of residence or that you have obtained permission from a legal guardian where required.

You may not use our products or services for any illegal or unauthorized purpose, nor may you violate applicable laws or regulations.

You must not transmit viruses, malicious code, or any harmful materials through our website.

Violation of these Terms may result in termination of your access to our services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason permitted by applicable law.

You understand that information submitted through our website may be transferred through various networks as necessary to provide our services.

You agree not to reproduce, duplicate, copy, resell, or exploit any part of our website, services, or content without our written permission.

SECTION 3 - ACCURACY OF INFORMATION

We make reasonable efforts to ensure that information provided on our website is accurate and current.

However, we do not guarantee that all information is complete, accurate, or free from errors.

We reserve the right to correct errors, update information, or modify website content at any time.

SECTION 4 - MODIFICATIONS TO SERVICES AND PRICES

Product prices and service availability may change without prior notice.

We reserve the right to modify, suspend, or discontinue any part of our services at any time.

SECTION 5 - PRODUCTS AND SERVICES

Certain products may only be available through our online store.

We make reasonable efforts to display product descriptions, images, and colors accurately. However, actual product appearance may vary depending on device settings and manufacturing conditions.

We reserve the right to limit product quantities, refuse orders, or discontinue products where necessary.

All products are subject to availability and applicable return policies.

SECTION 6 - ORDERS AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel orders when necessary, including cases involving suspected fraud, incorrect information, payment issues, or unauthorized resale activities.

You agree to provide accurate and complete order information, including your email address, billing information, and shipping details.

SECTION 7 - THIRD-PARTY SERVICES

We may use third-party services and tools to operate our online store.

These third parties may include:

Shopify platform services;
Payment service providers;
Shipping and logistics providers;
Analytics and advertising service providers.

Third-party services are governed by their own terms and policies.

SECTION 8 - THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for the content, accuracy, security, or practices of third-party websites.

Users should review third-party policies before engaging with external services.

SECTION 9 - USER CONTENT

If you submit comments, feedback, suggestions, or other materials, you agree that we may use such information for business improvement and service development.

You are responsible for ensuring that your submitted content does not violate any third-party rights or applicable laws.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through our website is governed by our Privacy Policy.

Please review our Privacy Policy for details regarding how we collect, use, and protect personal information.

SECTION 11 - ERRORS AND OMISSIONS

Occasionally, information on our website may contain errors or omissions.

We reserve the right to correct inaccuracies, update information, or cancel orders affected by incorrect information where permitted by law.

SECTION 12 - PROHIBITED USES

You are prohibited from using our website:

For unlawful purposes;
To violate intellectual property rights;
To transmit malicious code;
To collect personal information without authorization;
To interfere with website security;
To engage in fraudulent activities.

SECTION 13 - DISCLAIMER AND LIMITATION OF LIABILITY

Our services and products are provided on an “as available” basis.

To the maximum extent permitted by applicable law, Cangzhou Kangyi'an E-commerce Co., Ltd. shall not be liable for indirect, incidental, or consequential damages arising from the use of our website, products, or services.

SECTION 14 - INDEMNIFICATION

You agree to indemnify and hold harmless Cangzhou Kangyi'an E-commerce Co., Ltd. from claims arising from your violation of these Terms, applicable laws, or third-party rights.

SECTION 15 - SEVERABILITY

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue to remain effective.

SECTION 16 - TERMINATION

These Terms remain effective unless terminated by either you or us.

We may restrict or terminate access to our services if you violate these Terms.

SECTION 17 - ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Refund Policy, and other website policies, constitute the complete agreement between you and Cangzhou Kangyi'an E-commerce Co., Ltd.

SECTION 18 - GOVERNING LAW

These Terms and any separate agreements provided through our services shall be governed by and interpreted according to the laws of the State of California, United States, without regard to its conflict of law principles.

Any dispute arising from these Terms shall first be resolved through good-faith communication.

If the dispute cannot be resolved, it shall be submitted to the state or federal courts located in California, unless applicable law requires otherwise.

SECTION 19 - CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time.

Updated Terms will be posted on this page with the revised effective date.

Your continued use of our website after changes are posted means you accept the updated Terms.

SECTION 20 - CONTACT INFORMATION

Questions regarding these Terms should be sent to:

Contracting Entity:
Nativezi operated by Cangzhou Kangyi'an E-commerce Co., Ltd.

Address:
Apartment 202, Unit 2, Building 4, Xiguan Xincun Residential Area, Jiahe Town, Botou City, Cangzhou City, Hebei Province

Registration Number:
91130981MAEX29YJXB

Established Date:
September 12, 2025

Email:
support@nativezi.com

Phone:
+86 15272013979